FAQs

Q. Where do you deliver?

We deliver all over India.

Q. Won't plants die during shipping?

Plants when packed well can be shipped around the world. We securely pack each plant with great care to make sure it reaches you in a healthy and happy condition. We only sell hardy plants online, and are confident that our plants will reach you feeling excited to be in a new home.

Q. Are these actual plant photographs?

All our photographs are owned by us and are of our own plants.

Q. My plant doesn't look like the one in the picture. Should I return it?

We try our best to give you a plant that looks like the one on our website. However, like us homo sapiens, each plant is unique and it's not possible for us display exact pictures for each plant. 

Q. What is your replacement and returns policy?

There's a minutely chotu that your plant might reached you in a damaged condition. If that happens we provide a full refund or free replacement. Beyond that your plant is yours to keep!

Q. I exactly followed the care guide given by you, but my plant doesn't look healthy. What should I do?

Our care guides are a simplified version of what you should follow given our tropical humid climate in Mumbai. However, even small changes in light, temperature, water, humidity, fertilization, and insect infestation can all have an impact on your plant. If you just received your plant, please give it some time - every plant takes time to adjust to a new environment. 

Q. Are there any chemicals in our plants?

All our herbs are 100% organic. Very few of our decorative plants may have been chemically treated, but that doesn't mean you have to do that too. Most plants will be quite happy with some cow-poop and vermicompost.

Q. My question is still not answered. What should I do?

Please contact us - our details are on the left.